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Aerotech nview help2/21/2023 ![]() Typically refunds take a few days for the banks to process before you see your refund. If an item is returned, we will refund your money. When we receive the return allow 1-2 weeks for processing.ĥ. (Return shipping is paid for by the customer, and we recommend using a service that provides a tracking number.)Ĥ. If an exchange is needed note what new size or item you would like.ģ. Here you will note whether a return or exchange is desired. You can also print it from here: Return FormĢ. If you have any concerns about the time frame, give us a call, we are flexible.ġ. We ask that all returns are made within three (3) weeks of the date that you received the order. As long as an item is still in its original condition you are eligible for a refund or exchange. There is no need to contact us first, simply follow the steps below: We try to make the return and exchange process as user-friendly as possible, and we understand that purchasing clothing online can be difficult. Return Policy - We want to make your return easy and fast. Once we receive it, we will fix the problem and send it back to you. Once it has been determined that your product can be repaired (usually in 24-48 hours) we will send a prepaid collection envelope to pick up your item. Typically, we will ask to see photo of the damaged product. ![]() We will walk you through the steps and either fix the item or send you a replacement. In the case of a defect, contact our customer service. Defects include sewing errors, fallen out seams, or broken zippers. Aero Tech Designs - Frequently Asked QuestionsĬustom Club and Team: 412.262.0993 or 800.621.4836Įmail address: 100% Unconditional Guarantee Against Manufacture DefectsĪero Tech Designs' products come with a 100% unconditional guarantee against manufacture defects. ![]()
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